How Food Safety Solutions Can Impact Customer Satisfaction


Managers in the food service industry are always looking for new ways to increase customer satisfaction and brand loyalty. But, connecting great experiences with your brand takes planning, work, and time. How can managers devote more time to their team, customer and building their brands and less time planning for inspections and audits?

Getting high performance scores on regulation inspections and internal audits is important but should not require massive amounts of time logging and doing paperwork. One way to spend less time but get high marks during the inspections is to have the right tools in place that are dependable and easy to access.

Did you realize that DeltaTrak with its Food Safety Solutions & Thermometers can serve as your one-stop shop for temperature monitoring and safety product needs? Managers often need fast read thermometers for varied environments ranging from walk-in refrigerators or freezers to oven/grill and under-counter units. When assessing operations, a manager’s ability to flow through a production kitchen or busy warehouse is essential.

High quality tools help save time and money. Quick responses from the right monitoring equipment and tools reduce labor costs and let food service managers focus more on providing great customer service. There is less time spent worrying about food safety and more time for building brands!

Author: Food Service Guy

The Food Service Guy’s blog posts will generally tap into his Total Quality Team experience in the food service industry.

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  • DeltaTrak’s Real Time Loggers have been a game changer for our trucking program. Having the ability to monitor temperature while trucks are in transit has given us peace of mind knowing the quality of our product has not been compromised. The alert notifications, light sensors, and GPS tracking are just some of the great features that have allowed us to make pro active decisions that have strengthened the integrity of our product. The FlashTrak Cloud Service is easy to use and is a great tool to compare and analyze data. The FlashTrak App is super convenient as well. We have used other reliable DeltaTrak products for many years and we were excited to see these added to their lineup!

    Michelle Oetjens
    Senior Global Logistics Analyst-BFP
    Ball Horticultural Company

  • When it comes to making sense of data (in the supply chain) we have found a partner in DeltaTrak. The fact that I could recharge the real-time logger and the dual batteries made a lot of sense to me. It was user friendly and easy to use. With the uncertainty and complexity of today's supply chain, having an effective chain of custody system is not only a clever idea, but a requirement for effective handling of perishable goods.

    Henry Helms
    CEO
    CH Logistics, Cape Town, South Africa

  • It is my pleasure to recommend DeltaTrak to your company. During these times of crisis, we were fortunate to work with DeltaTrak to source top of the line Non-Contact forehead thermometers and PPE supplies at a real market price.

    As a healthcare organization, we are a common target for price gouging and abusive practices from several vendors. With DeltaTrak, we found a partner that understands our needs and who always provide world class customer service.

    Luis Landgrave
    Procurement Manager
    Plum Healthcare Group LLC

  • Dear Fred, I would like express my appreciation for the good business relationship we have had during 2018. The excellent work of Mr. Jorge Hurtado has given me the confidence to continue maintaining our commercial relationship with the DeltaTrak brand.

    Mr. Jorge Hurtado's customer service efforts are outstanding, especially in finding solutions to the challenges that may arise in the commercial process. In my opinion Mr. Hurtado's professionalism is a model for any company, especially when the client is thousands of kilometers away from Modesto, CA. I look forward to strengthening our successful relationship into 2019.

    Valentin Bobadilla
    Valentin Bobadilla Centurion E.I.R.L.

  • We received the blankets yesterday and the quality was/is outstanding. Thank you for getting us a superior product, both our flowers and our customers thank you. :)

    Clint C.
    Aladdin's Floral

  • We have provided our trucks with your recorders for Walmart/Sam's and have not had any issues at all. Great recorders, small in size and easy to activate and place in the truck.

    Diego Calderon
    Delano Farms Company

  • Thank you Juan Solorzano for paying us a business call 4 years ago. The DeltaTrak brand is the majority of our Temp Recorder business. ALL our Walmart/Sam's orders carry the DeltaTrak Temp recorders for the past 4 years without a single problem with any Walmart DC. When you have a load of 18 different orders on a single truck and temp recorders on each order, WOW what a savings your DeltaTrak brand has save us. Yes, Walmart has accepted the DeltaTrak Model with no problems.

    Tony Contreras
    The Giumarra Companies, Reedley Cold Storage

  • This upcoming fall will mark our 4th full season using DeltaTrak recorders. They are competitively priced and the customer service is always exceptional. We have never had a customer issue with one of their units and we don’t expect to. We use a wide range of DeltaTrak products and we have been more than happy with every one of them.

    Bruce Densten
    Little Bear Produce