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Did you realize that DeltaTrak has a new section of the website available and dedicated to answering product-related questions?

Welcome to the new DeltaTrak Tech Support Forum. The forum is an area where our product experts can share solutions and knowledge. Here, you can post and get questions answered from cold chain industry experts.

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Through the blog, the DeltaTrak Support Team will discuss key programs such as Calibration services, the Product Emulation feature, and various FAQs.

Tech Support Team's Recent Articles

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When measuring the temperature of a product in a facility or in-transit, most systems only report ambient temperatures. Oftentimes, however, it is more relevant to get an accurate measurement of the internal temperature of the product itself. That’s where ColdTrak® Product Emulation from DeltaTrak can help.

DeltaTrak offers Product Emulation based on an algorithm in the ColdTrak Data Central cloud, which derives internal product temperature from the ambient air temperature data uploaded to ColdTrak.

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If a simple label could give you a complete record of temperature abuses all the way from shipment to delivery of your commodity and have all of the data accessible from your smartphone, wouldn’t that be worth considering? The Cold Chain iToken label from DeltaTrak does just that with its unique patented barcode system. It serves as a complete supply chain auditing tool to determine if temperature abuse occurs, when it happens, and who is responsible. The documentation can be used for HACCP, FSMA and other regulatory requirements.

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In-transit temperature loggers provide evidence that your commodity is fresh and that proper temperature has been maintained while the item was in-transit.

With DeltaTrak’s patented Shadow Log® technology, the FlashLink In-Transit Loggers will still record temperatures for your trip--even when you forget to start them! Indeed, the latest DeltaTrak hard data shows that 12% of in-transit loggers are never actually started!

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If you like DeltaTrak’s FlashLink® In-Transit Real-Time Mini Loggers, you might also benefit from the new FlashLink Reusable Real-Time Mini Data Logger. Both the In-Transit RTL Mini Logger and Reusable RTL Mini Logger include a built-in GSM chip to provide not only real-time temperature and humidity but also location data during the trip.

All of this data is available in real-time to the shipper throughout the trip via any computing device with Internet access.

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