Privacy Policy
DeltaTrak Inc. Privacy Notice – Consumer Rights Under CCPA
As a California resident, you have the following rights under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”).
YOUR RIGHTS
You have the right to:
- Know what personal information we collect about you, including how it is used, disclosed, sold, or shared
- Request deletion of your personal information, subject to certain legal exceptions
- Correct inaccurate personal information
- Opt out of the sale or sharing of your personal information
ADDITIONAL RIGHTS FOR MINORS as required by CCPA and CPRA
We do not knowingly collect, sell or share personal information of minors under:
16 years
We do not knowingly collect, sell or share the personal information of minors under the age of 16 and bleow.
Minors Under 13
We do not knowingly collect, sell or share the personal information of children under the age of 13 without verifiable consent from a parent or legal guardian. A parent or legal guardian may request to review, delete, or withdraw consent for the child’s personal information at any time.
Minors Aged 13 to 15
We do not knowingly collect, sell or share personal information of children between the ages of 13 and 15, we will not sell or share your personal information unless you have affirmatively authorized such sale or sharing. This consent is opt-in only and may be withdrawn at any time.
Withdrawal of Consent
A minor, or the parent or legal guardian of a minor, may withdraw consent at any time. Upon receipt of a valid request, we will promptly stop the sale or sharing of the minor’s personal information.
HOW WE PROCESS PERSONAL INFORMATION
DeltaTrak Inc. processes personal information only for legitimate business purposes, including providing and operating our products and services, managing customer relationships, maintaining system functionality, improving performance and security, complying with legal obligations, and preventing fraud or unauthorized access.
INFORMATION SECURITY and DATA PROTECTION MEASURES
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information, including access controls, authentication mechanisms, encryption where appropriate, monitoring, vulnerability management, and employee training.
SERVICE PROVIDERS AND THIRD PARTIES
We may share personal information with service providers or contractors that are contractually restricted to use personal information only for specified business purposes and are prohibited from selling or sharing personal information.
DATA RETENTION
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this notice or to comply with legal obligations.
DATA BREACH RESPONSE
In the event of a security incident involving personal information, DeltaTrak Inc. maintains incident response procedures designed to promptly assess, contain, and notify as required by law.
SUBMITTING REQUESTS
Email: [email protected]
VERIFICATION OF REQUESTS
To protect your data, we will verify your identity before processing requests. This may include matching data points or requesting a signed declaration. See our Verification Policy for more information (DeltaTrak Inc. CCPA Identity Verification Policy)
AUTHORIZED AGENTS
You may designate an authorized agent to act on your behalf with signed permission.
RESPONSE TIME
We will acknowledge receipt of your request within 10 days and respond within 45 days, as permitted by law.
CONTACT US
- Email: [email protected]
- Address: DeltaTrak
- Attention: Privacy Official
- P.O. Box 398, Pleasanton,
- CA 94566










